From 1 July, Tiaki Wai is responsible for water services in Lower Hutt.

While Tiaki Wai gets their systems established, Hutt City Council will continue to accept new requests on their behalf.

For any questions about an existing request, please contact Tiaki Wai on 0800 TIAKI WAI (0800 842 549).

Urgent issues
If you are reporting an urgent issue at any time, call 0800 TIAKI WAI (0800 842 549).

Non-urgent issues
Non-urgent reports made outside of business hours (Monday–Friday 8am-5pm) will be looked at on the next business day.

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