My Hutt City

Water and drainage issues 

From 1 July, Tiaki Wai is responsible for water services in Lower Hutt.  

To report a water and drainage issue, call 0800 TIAKI WAI (0800 842 549) or visit Tiaki Wai

Other urgent issues

To report an urgent issue at any time, call (04) 570 6666.

Urgent issues include dog attacks, noise or smoke nuisance, and pollution.

Non-urgent issue

Reports made outside of business hours (Monday–Friday 8am-5pm) will be looked at on the next business day.